Legal notice

At Outcos, every transaction is handled with security, transparency and reliability in mind. These Billing Terms & Conditions explain how payments are processed when you shop with us.

1. Accepted Payment Methods

We accept the following secure payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

For wholesale or bulk orders, please contact us before placing your order.

2. Payment Processing

  • Full payment is required at the time of purchase.
  • Orders are not processed or dispatched until payment has been successfully authorised and confirmed.
  • If a payment is declined or cannot be processed, your order will not be confirmed and you'll be notified accordingly.

3. Pricing & Currency

All prices on Outcos are displayed and charged in British Pounds Sterling (GBP).

Prices may change at any time without prior notice.

Promotional offers and discount codes cannot be applied to previous purchases.

Applicable taxes and shipping charges (where applicable) will be shown during checkout before payment is completed.

4. Secure Payment Processing

Your security is our priority.

All transactions are processed through secure, SSL-encrypted and PCI DSS-compliant payment gateways.

Outcos does not store your credit card or payment details on our servers.

5. Refunds & Chargebacks

Refunds are processed in accordance with our Refund & Return Policy.

Approved refunds are issued to the original payment method used during checkout.

If you experience any payment-related issue, please contact support@outcos.com before initiating a chargeback. Our support team will work quickly to resolve the issue.

Unauthorised or fraudulent chargebacks may be disputed and investigated where appropriate.

6. Fraud Prevention

To protect both our customers and our business, Outcos reserves the right to:

  • Cancel, refuse or place on hold any order suspected of fraud or unauthorised payment activity.
  • Request additional identity verification for high-value or suspicious transactions before dispatching an order.

7. Contact Information

Store Name: Outcos

Operated by: Stradiz Ltd

Company Number: 17275868

Registered Office:

Office 1284
85 Dunstall Hill
Wolverhampton
WV6 0SR
United Kingdom

Email: support@outcos.com

Phone: +44 0000 000000

Customer Support Hours:

Monday – Friday
9:00 AM – 5:00 PM (GMT/BST)

We aim to respond to all enquiries within 24 business hours.