Terms of service
Welcome to Outcos. The terms "we", "us", and "our" refer to Outcos, operated by Stradiz Ltd, a company registered in England and Wales. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Outcos is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service describe your rights and responsibilities when using the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.
Section 1 — Access and Account
By accepting these Terms, you confirm that you are at least the age of majority in your state or country of residence.
You may not transfer, sell, or assign your account to another person.
You are solely responsible for maintaining the security of your account credentials and for all activity carried out through your account.
Section 2 — Our Products
We make every effort to present our products accurately. However, colours and product appearances may vary depending on your screen settings and device.
We do not warrant that product quality or appearance will exactly match what is displayed on the website.
Product descriptions, pricing and availability are subject to change at any time without notice.
We reserve the right to limit quantities or discontinue any product at our sole discretion.
Section 3 — Orders
When you place an order, you are making an offer to purchase.
Outcos reserves the right to accept or decline any order for any reason.
Your order is not accepted until payment has been successfully received and we send you an order confirmation.
Please review your order carefully before submitting it.
Returns, exchanges and refunds are governed by our Refund Policy.
Section 4 — Prices and Billing
Prices may change without prior notice.
The price charged will be the price shown at the time your order is placed and confirmed.
Unless otherwise stated, prices do not include applicable taxes, shipping fees or import duties.
You agree to provide accurate, complete and up-to-date billing and payment information.
Section 5 — Shipping and Delivery
Delivery estimates are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions or other circumstances beyond our reasonable control.
Risk of loss transfers to you once your order has been handed to the delivery carrier.
Section 6 — Intellectual Property
All content available through the Services—including trademarks, logos, text, graphics, photographs, videos, product images, designs and website content—is owned by Outcos, Stradiz Ltd, or its licensors and is protected by applicable intellectual property laws.
No part of this website may be copied, reproduced, distributed, modified, published or transmitted without our prior written permission.
All rights not expressly granted are reserved.
Section 7 — Optional Tools
We may provide access to optional third-party tools.
These tools are provided "as is" and "as available" without warranties, guarantees or endorsements from Outcos.
We are not responsible for your use of any third-party tools.
Section 8 — Third-Party Links
Our Services may contain links to third-party websites.
We are not responsible for their content, accuracy, privacy practices or availability.
Accessing third-party websites is entirely at your own risk.
Section 9 — Relationship with Shopify
Outcos is powered by Shopify.
All purchases are made directly with Outcos.
Shopify is not responsible for any aspect of transactions between you and Outcos.
You expressly release Shopify and its affiliates from any claims arising from purchases made through our store.
Section 10 — Privacy Policy
All personal information collected through the Services is handled in accordance with our Privacy Policy.
By using our Services, you confirm that you have read and understood our Privacy Policy.
Section 11 — Feedback
If you submit reviews, suggestions, ideas or other feedback, you grant Outcos a perpetual, worldwide, royalty-free, non-exclusive licence to use, reproduce, modify, publish and distribute that content for any lawful purpose.
You confirm that you own or have the necessary rights to any content you submit.
Section 12 — Errors and Omissions
From time to time, our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges or availability.
We reserve the right to correct any errors, update information or cancel orders where incorrect information has been displayed.
Section 13 — Prohibited Uses
You agree to use the Services only for lawful purposes.
You may not:
- Violate any applicable laws or regulations.
- Infringe intellectual property rights.
- Upload malicious software or harmful code.
- Collect or misuse personal information belonging to others.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the Services.
We reserve the right to suspend or terminate access for any user who violates these Terms.
Section 14 — Termination
We may suspend or terminate your access to the Services at any time without prior notice if we reasonably believe these Terms have been violated.
Any obligations or liabilities incurred before termination will survive termination.
Section 15 — Disclaimer of Warranties
The Services and all products are provided "as is" and "as available" without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.
Section 16 — Limitation of Liability
To the fullest extent permitted by applicable law, Outcos, Stradiz Ltd, its directors, officers, employees, affiliates, agents, licensors and service providers shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Services or any products purchased through the website.
This includes, but is not limited to, loss of profits, revenue, data, business opportunities or replacement costs.
Nothing in these Terms excludes liability where such exclusion is prohibited by law.
Section 17 — Indemnification
You agree to indemnify and hold harmless Outcos, Stradiz Ltd, Shopify and their respective affiliates, directors, officers, employees, agents and licensors from any claims, liabilities, damages, costs or expenses arising from:
- Your breach of these Terms;
- Your misuse of the Services;
- Your violation of applicable laws; or
- Your infringement of any third-party rights.
Section 18 — Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be deemed severed without affecting the validity and enforceability of the remaining provisions.
Section 19 — Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy and any other policies published on our website, constitute the entire agreement between you and Outcos regarding your use of the Services.
They replace any prior agreements, communications or understandings.
Section 20 — Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection laws.
Section 21 — Changes to These Terms
We reserve the right to modify or update these Terms at any time.
Any changes will become effective immediately upon publication on this page unless otherwise required by law.
Your continued use of the Services after changes have been published constitutes acceptance of the updated Terms.
Section 22 — Contact Information
Store Name: Outcos
Operated by: Stradiz Ltd
Company Number: 17275868
Registered Office:
Office 1284
85 Dunstall Hill
Wolverhampton
WV6 0SR
United Kingdom
Email: support@outcos.com
Phone: +44 0000 000000
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT/BST)
We aim to respond to all enquiries within 24 business hours.